"EQ is the primary source
of human energy, aspiration and drive."
-- Esther Orioli, CEO Essi Systems / Q Metrics
"EQ
is the capacity to create positive outcomes in our relationships with
ourselves and others. These learnable skills create joy, love, and success
of all kinds."
-- Josh Freedman, Editor of EQ Today
| "EQ" stands for emotional quotient, adopted
from the term "IQ" (intelligencequotient). A high EQ is
exhibited by tolerance,empathy and compassion for others, the ability
to verbalize feelings and the resilience to bounce back from
emotional upsets. EQ may be even more important than IQ in one's ability to achieve success and happiness. Children may score well on tests and excel academically, but how well do they handle disappointment, anger, jealousy and fear? |
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New studies are clearly indicating
the relationship between emotions, biochemistry and health. A study at the
University of California concluded that disturbing emotions if unresolved
and habitual could become as strong a medical risk factors as smoking cigarettes.
Emotional Literacy builds a foundation for increased EQ.
THE FEELINGS VOCABULARY by Steven Tobias, Psy.D
This article is based on the information
and techniques presented in Emotionally Intelligent Parenting: How
to Raise a Self-Disciplined, Responsible, Socially Skilled Child
By Maurice Elias, Steven Tobias, and Brian Friedlander.
| One of the most important
skills in emotional literacy is the ability to correctly perceive
fee-lings, both in oneself and others. If you misper-
ceive feelings in yourself, it will cause you to react in a way that will likely not get you what you really want. For example, many people confuse frustration and anger. Frustration means that something is hard to accomplish. Anger usually means that someone is trying to hurt you (even yourself, as in when you berate yourself for doing something wrong). What do you do when you are frustrated? Take a break, ask for help, keep trying. |
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What do you do when you are angry?
Yell or withdraw. If a child is working on difficult homework and they label
themselves as angry, they will likely act out or quit. If they can label themselves
as frustrated, they will more likely cope more appropriately and complete
the homework.
If you misperceive feelings in others, it also can lead to aversive and unintended
consequences. Some children have what is called a "hostile attribution
bias." All this means is that when confronted with neutral social stimuli,
the child perceives it as aggression towards them. This primes them to respond
in kind. Obviously, this becomes self-reinforcing because if the child responds
aggressively, then the other person will also become aggressive which then
confirms the perception (or rather what was initially a misperception) that
the other was really provoking them.
| In
order to identify feelings in yourself, you first have to have words
for those feelings, a feelings vocabulary. Many children are either
okay or mad and miss all the subtle gradations of feelings in-between
because they do not have labels for those feelings. Therefore, parents
and educators have to make a conscious and deliberate effort to teach
these words and their emotional definitions. |
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For example, you might ask a
child how he feels when his sister will not include him in her play and he
replies, "She’s such an idiot. I hate her." The parent can
then paraphrase this back as; "Sounds like you feel left out by your
sister wishing to play alone. You’d like to join in. I can see you are
frustrated and angry about that." If you address the way the child expressed
their feeling at this time, “I will not have you talking like that,
stop it right now” the communication will stop and a bad feeling linger.
If you ignore how the child expressed himself but indicated understanding
of the underlying feeling, you not only reinforced the child for talking to
you but also modeled an appropriate way to express himself and helped him
label the feeling more correctly. At a later point in time you can remind
everyone in the family that while feelings are accepted, family members are
expected to find ways of expressing them that do not cause hurt feelings or
physical hurt.
Another way to help children learn to identify feelings is to talk about them
at the dinner table. If the family talks sports, children will learn that
this is important to you and they will learn about sports. If the family talks
feelings, children will learn that these are important and will learn about
different feelings. It should be noted that some children learn to identify
and express feelings more easily than others do. Some children have more difficulty
in this area and require more deliberate time and instruction.
Children can learn about feelings when watching television, sitting on a bench
in the mall, or when reading. Point out the feelings that you see around you
and talk about them. Talk about how the characters on TV or in the book are
feeling and why. Look at people you see and try to guess how they are feeling.
Another technique for teaching how to identify feelings is to watch if people
are being their "BEST." This is an acronym for:
| B = Body Language E = Eye Contact S – What is Said T – Tone of voice |
By attending to each of these,
one can usually figure out how the person is feeling. Feelings are complex
and communicated in many ways. We often have to be detectives in order to
understand how people are feeling. The feeling might be expressed more in
the Body language or the Tone of voice rather than in the specific words used.
In a sense, "feelings" are what it is all about. If someone asks
you how you are feeling and you can truly answer, "Good," then you
are probably doing better than most. But the first step in feeling good is
to be aware of your feelings and all the wondrous gradations and variations
thereof.